FAQ

You can apply for a Korean medical tourism visa through MediBook. We will guide you on the required documents, such as your passport and medical purpose verification documents. Once you provide these, we will proceed with the visa application process and guide you through the entire procedure.

The review process for a medical tourism visa typically takes up to 4 weeks. However, the processing time may vary depending on individual circumstances and the efficiency of the visa center. To ensure a smooth departure, it is recommended to apply in advance.

If your visa application is denied, we will analyze the reasons for the rejection and assist you with the reapplication process or preparing an appeal. Additionally, we will help you explore alternative options.

The required documents generally include the following: a visa issuance application form, a valid passport, a personal photo, medical purpose verification documents issued by a medical institution, proof of financial capacity to cover treatment and living expenses (e.g., the patient's one-year bank statement, employment certificate, company income statement, bank certification, etc.). If accompanied by family members, documents proving family relationships are also needed. Our MediBook representative will provide you with a detailed list of required documents and samples for reference.

Yes, MediBook, as a certified institution for attracting foreign patients to Korea, assists with hospital reservations and provides support in obtaining the required invitation letter.

That’s not the case. Most documents can be submitted if they are written in English. However, documents in languages other than Korean or English must be translated and notarized before submission.

Applicants must prove that they have sufficient funds to cover their stay and treatment in Korea. If financial proof is insufficient, they can submit financial support documents from a family member or sponsor (e.g., the sponsor’s financial proof or a financial sponsorship letter).

Medical reports written in your native language must be translated into Korean or English and notarized. It is especially important to ensure that diagnostic information and the necessity of treatment related to the applicant are clearly translated.

Visa reviews may be delayed depending on the applicant’s personal circumstances or the state of document preparation. In such cases, you can contact the Korean embassy or consulate for assistance with the processing status. It is crucial to ensure that all initial documents are thoroughly prepared in advance to avoid any delays.

The main reasons for visa application denial are as follows: Insufficient financial capacity Submitted documents are not translated or notarized Previous history of visa regulation violations To avoid rejection for these reasons, it is essential to thoroughly prepare all required documents.

If you need to extend your stay due to medical treatment in Korea, we can assist you in applying for an extension at the Immigration Office during your stay. For an extension under a long-term medical treatment visa, our representatives will help you prepare the required documents, including additional treatment schedules and paperwork from the medical institution.

The additional documents that may be requested include: Additional medical certificates regarding the applicant's health condition Supplementary financial proof documents Detailed treatment plans related to the medical procedures

Canceling or changing a hospital reservation may impact the visa review process. In particular, if the visa was issued based on an invitation letter from MediBook, canceling the reservation could result in visa issuance being denied. Therefore, it is important to make such decisions carefully.

Applicants with a medical tourism visa can bring family members. However, family members must apply for their own visas separately, which may require an additional invitation letter. You will need to prepare and submit the necessary visa documents for the accompanying family members. They may also enter on a tourist visa or other types of visas instead of a medical tourism visa.

The countries that require a medical tourism visa include: China, the Philippines, Indonesia, Bangladesh, Vietnam, Mongolia, Thailand, Pakistan, Sri Lanka, India, Myanmar, Nepal, Iran, Uzbekistan, Kazakhstan, Kyrgyzstan, Ukraine, Nigeria, Ghana, Egypt, and Peru.

Citizens of various countries can enter Korea without a visa for short-term stays. Notable examples include the United States, Canada, Japan, European Union countries (such as France, Germany, and Italy), Australia, New Zealand, Hong Kong, and Taiwan. The visa-free stay duration may vary depending on the country, so please confirm before your departure.

For most countries, a visa-free stay in Korea is allowed for up to 90 days. For example, visitors from the United States, the European Union, and Japan can stay for 90 days without a visa. However, Canadian citizens can stay for up to 6 months, while citizens of some other countries are limited to 30 days. It is recommended to check the specific information in advance.

For visa-free entry into Korea, a valid passport is required, along with an itinerary and accommodation proof for the duration of your stay. A round-trip ticket may also be necessary. Additionally, Korean authorities may request proof of sufficient funds to cover your stay if deemed necessary.

In general, it is difficult to extend the stay duration for visa-free entry. However, if long-term treatment or recuperation is required, MediBook can assist by requesting and preparing the necessary documents for a long-term visa (up to one year) and helping with the visa issuance process.

Visa-free entry to Korea may be denied if you have previously violated Korean stay regulations, if your purpose of entry is unclear during immigration inspection, or if there is a suspicion of potential illegal activities. Additionally, depending on your country of departure, you may be required to obtain pre-entry approval before traveling.

No need to worry. If you provide us with your flight information in advance, our pickup representative will monitor your flight status in real-time and adjust the pickup time accordingly, even in case of delays.

No need to worry. If you provide us with your flight information in advance, our pickup representative will monitor your flight status in real-time and adjust the pickup time accordingly, even in the event of a delay.

If you cannot locate the pickup representative at the airport, please immediately contact the emergency number we provided. Our team will promptly communicate with the pickup representative and guide you to ensure you meet them safely.

The travel time depends on the city where the destination hospital is located and may vary depending on traffic conditions. Generally, it takes about 1 hour to travel from Incheon Airport to hospitals in downtown Seoul. We will plan the optimal route in advance to save you time.

We collaborate with certified, reputable hospitals experienced in international patient services. These hospitals are equipped with state-of-the-art facilities and skilled medical professionals, ensuring the safety of the medical services you choose.

If you are not satisfied with the medical services provided, please contact us. We will coordinate with the hospital to find a solution or assist you in resolving your concerns.

Medical costs can be paid through various methods, including credit card, cash, or bank transfer. You can consult with your coordinator about the available payment options, and the specific medical service costs for each hospital will be provided to you via an invoice.

If you need to change or cancel your appointment, please notify us or contact the hospital directly as soon as possible. Depending on the hospital’s policy, change or cancellation fees may apply. We will assist in coordinating to minimize any unnecessary costs.

The reservation process generally follows these steps: Select items for each hospital on MediBook > Make a reservation inquiry > Coordinator consultation and hospital reservation > Invoice issuance and payment for medical services. If you leave your reservation inquiry, we will check whether your country requires a visa and guide you through the visa issuance process if necessary. For most medical tourism clients, we assist with booking flights, arranging transportation, and reserving hotels. You can consult with a coordinator to plan your schedule. If you require not only hospital reservations but also tourism services, we provide guided tours and sightseeing options. (A button for "View Tour Packages" will be created later.) Payment for medical services varies by hospital, particularly in terms of deposit amounts. This will be explained based on your specific reservation inquiry.

It may take 1 to 3 business days (excluding weekends and public holidays) to confirm the reservation.

MediBook supports various payment methods depending on the country. The primary options include credit card and direct bank transfer (foreign currency). For digital wallets, we support WeChat Pay (China), Amazon Pay, Apple Pay, Cash App Pay, Google Pay, Link, and others. Your assigned coordinator will provide you with an invoice and a payment link, after which payment will be processed to confirm your reservation.