Article 1 : Purpose

The purpose of these terms and conditions is to define the basic matters such as the rights, obligations, responsibilities, terms of use, and procedures between HereUp Co., Ltd. (hereinafter referred to as the "Company") and customers (hereinafter referred to as "Members") who use the Medibook application or webpage operated by the Company (hereinafter referred to as "Medibook"). In countries outside of Korea, the trademark/service mark "Medibook" is used.

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Article 2 : Definitions

The definitions of terms used in these terms and conditions are as follows:

1. “Participating Institutions” refer to medical institutions, medical personnel, and related companies that register information about medical institutions, medical personnel, and medical services on Medibook for the purpose of promoting to members.

2. "Member" refers to a customer who, after completing the registration process and creating an account (ID/PW), accesses the service and uses the services provided by the Company in accordance with these terms and conditions.

3. "Customer" refers to a user who utilizes the services provided on the Medibook platform, excluding hospital members. Specifically, customers are limited to foreign patients who wish to use the medical services of hospital members, and this does not include citizens of the Republic of Korea.

4. "Country" refers to the nationality of the member, as selected during the membership registration process.

5. "Service" refers to the entire suite of online platform services provided by the Company to offer information related to medical services that have been registered by members and participating institutions. The service includes all services related to Medibook, including web and app services, regardless of the device or terminal used (including but not limited to various wired and wireless devices such as PCs, TVs, mobile devices, etc.). The service may also include services provided to users through programs or services developed or built by third parties using the Company's disclosed API. The service's trademarks/service marks may vary depending on the time, country, or region, and despite any changes to these marks, the services defined in this clause are subject to these terms and conditions.

6. "Post" refers to any content in the form of symbols, characters, voices, sounds, images, videos, etc., that a member posts on the "Service," including texts, photos, videos, various files, and links.

7. "Points" refer to virtual data quantified by the Company and provided to members as a benefit or for the convenience of using the service. These points can be used in payment services within the service (regardless of name), and the specific usage methods, names, and cash redemption possibilities are subject to change based on the Company's policies.

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Article 3 : Specification and Amendment of the Terms and Conditions

1. The Company shall post the contents of these terms and conditions, along with its name, business office location, representative's name, business registration number, and contact information, within the service so that members can easily access them.

2. The Company may amend these terms and conditions within the scope that does not violate relevant laws, such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Commerce, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization, the Door-to-Door Sales Act, the Framework Act on Consumers, and other related laws.

3. In the event of an amendment to these terms and conditions, the Company shall specify the effective date and reasons for the amendment and notify members by posting the current terms and the amended terms on the service screen from 7 days prior to the effective date until the day before the effective date.

   However, if the amendment is disadvantageous to the member, the Company shall provide at least 30 days' prior notice within the service and individually notify members via email. If it is difficult to individually notify members due to incorrect or unprovided contact information, such notice within the service shall be considered individual notification.

4. If the Company notifies or informs members in accordance with the preceding clause, stating that the member's failure to express rejection by the effective date of the amended terms will be considered as consent to the amendment, and the member does not explicitly express rejection, the member shall be deemed to have agreed to the amended terms.

5. If a member does not agree to the amended terms, they may discontinue the use of the service and terminate the usage agreement.

6. Members are obliged to pay attention to any changes to the terms and conditions, and the Company is not responsible for any damage caused to the member due to the member’s ignorance of the amended terms.

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Article 4 : Supplementary Provisions and Relation to Applicable Laws

1. Matters not stipulated in these terms and conditions or individual agreements shall be governed by relevant laws such as the Telecommunications Business Act, the Framework Act on Electronic Documents and Electronic Transactions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, the Personal Information Protection Act, and the subsidiary policies of the services established by the Company. Additionally, the Company's limitation of liability provisions stated in these terms and conditions shall apply to the maximum extent permitted by relevant laws.

2. If necessary, the Company may establish individual agreements or operating policies for all or part of the service. In the event of any conflict between these terms and conditions and individual agreements or operating policies, the content of the individual agreements or operating policies shall take precedence.

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Article 5 : Formation of the Service Agreement

1. The service agreement is established when a person wishing to become a member (hereinafter referred to as the "Applicant") agrees to the terms and conditions, fills out the membership application form provided by the Company, and the Company approves this application.

2. The formation of the service agreement occurs at the moment when the Company indicates the completion of registration during the application process or separately notifies the Applicant of such completion.

3. Members can view and modify their information through the "My Page" section within the service. Additionally, members can withdraw from the service through the "Withdraw Membership" menu at the bottom of the "More" section in "My Page." If a member withdraws, any posts they have made will no longer be displayed within the service.

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Article 6 : Restrictions on the Service Agreement

1. The Company may refuse approval of a membership application or terminate the service agreement afterward in the following cases:
   1) If the applicant is under the age of 14.
   2) If the applicant is a minor, a person under adult guardianship, or a person under limited guardianship and has not obtained the consent of their legal representative or guardian.
   3) If the application form contains false information, omissions, or errors.
   4) If the application is made using another person's name, email, or contact information.
   5) If the application is made in violation of relevant laws or for purposes that disrupt public order or good morals.
   6) If the applicant is part of an anti-social group (e.g., violent gangs, gang members, right-wing groups, anti-social forces, or equivalent) or if the Company determines that the applicant is associated with such a group.
   7) If the applicant has previously lost membership under these terms and conditions, except when the Company has given prior approval for re-registration.
   8) If approval is not possible due to reasons attributable to the applicant.
   9) If the applicant's phone number or email information is the same as that of an already registered member.
   10) If the service is intended to be used for improper purposes or to pursue profit.
   11) If the application is reasonably suspected of violating these terms and conditions, being illegal or improper, or if the Company deems it necessary based on reasonable judgment.

2. In cases of applications under Paragraph 1, the Company may request identity verification through mobile phone number authentication or real-name verification via a professional agency. Members must complete identity verification with their information and must not allow others to do so or disclose information such as authentication codes.

3. The Company may withhold approval of a membership application in the following cases:
   1) If there is a lack of available capacity for the service facilities.
   2) If there are technical difficulties in providing the service.
   3) If the Company deems it necessary for financial or technical reasons.
   4) If real-name verification or identity verification procedures under Paragraph 2 are in progress.

4. If the Company does not approve or withholds approval of a membership application under Paragraphs 1 and 3, the Company shall notify the applicant of the refusal or delay in approval by a method determined by the Company.

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Article 7 : Use of the Service by Minor Members

1. Minor members must obtain the consent of their legal guardians, such as a parent, before using the service. If a minor deceives the Company by falsely claiming to have obtained such consent, misrepresenting their age, or causing the Company to believe that the minor has full legal capacity in any way, the minor cannot cancel any legal actions taken through the use of the service on the grounds of being a minor. Furthermore, if a member who was a minor at the time of registering for and using the service continues to use the service after reaching adulthood, they are deemed to have ratified all legal actions taken during their minority.

2. Children under the age of 14 are not permitted to use this service.

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Article 8 : Management of Member Information

1. Members can view, change, or modify their personal information through the information modification function provided on the website or app, or by contacting customer service. However, certain personal information may require identity verification.

2. If a member's registered email address or contact information changes, the member must update this information in accordance with Paragraph 1 to maintain the accuracy of their member information. The member is responsible for any disadvantages that may arise from failing to update this information.

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Article 9 : Notification to Members

1. Unless otherwise specified in individual provisions of these terms and conditions, the Company may notify members via the email address or phone number provided by the member.

2. For notifications to an unspecified number of members, the Company may substitute individual notifications by posting a notice on the service bulletin board for at least one week. However, for matters that have a significant impact on an individual member's use of the service, the Company will provide individual notifications.

3. Notifications provided to members via email are deemed to have been delivered and received on the date the email is sent. As long as the member accesses and uses the service, the member is responsible for maintaining the necessary software and hardware to receive such notifications. If the member does not consent to receiving notifications electronically, they must immediately discontinue use of the service.

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Article 10 : Notification to the Company

Members may notify the Company by sending an email to medibook.media@gmail.com or through the "Customer Service" section in "My Page" within the service.

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Article 11 : Responsibility for Managing Account Information

1. Members are responsible for managing their account ID and password, and they must not allow third parties to use them. The Company considers any login made with a member's ID and password combination that matches the registered information to be conducted by the member who registered that ID.

2. The Company may restrict the use of an ID if it is deemed likely to lead to a privacy breach, violates relevant laws of each country, these terms and conditions, or the Company’s policies, or if it is antisocial, contrary to public morals, or likely to be mistaken for the Company or its operators.

3. If a member becomes aware that their ID and password have been stolen or are being used by a third party, the member must immediately notify the Company and follow the Company’s guidance.

4. Members must promptly update their account information in accordance with Chapter 8 when changes occur, and they must thoroughly manage their passwords. Members are solely responsible for any consequences arising from their negligence in managing their account, including any unauthorized use. The Company bears no responsibility for such incidents.

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Article 12 : Collection and Protection of Member Information

1. In providing its services, the Company collects, uses, stores, and provides (hereinafter "processes") member information in compliance with relevant privacy laws and the Company’s Privacy Policy. The Privacy Policy may vary by country to comply with local laws, and members are deemed to have consented to the Company’s processing of their personal information in accordance with this section by agreeing to the Privacy Policy or the terms of personal information collection and use during the registration process.

2. In addition to the information directly provided by members during service use, the Company may collect, use, or provide additional personal information to third parties as permitted by relevant laws of each country. In such cases, the Company will obtain the necessary consent from members or comply with procedures established by relevant laws.

3. The Company strives to protect members' personal information as required by applicable privacy laws. Detailed information about how the Company handles personal information can be found in the Privacy Policy, which is available at any time.

4. The Company’s Privacy Policy does not apply to linked sites other than the Company’s official website or app. Members are responsible for reviewing the privacy policies of linked sites and services provided by third parties, and the Company assumes no responsibility for the personal information practices of these third parties.

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Article 13 : Provision and Modification of Services

1. The Company provides services as defined in Chapter 2, Article 3 of these Terms, including but not limited to the following items. Services are not limited to currently provided information and may be added to, changed, or modified in the future through additional development or partnerships with other companies. Some services may require identity verification procedures during this process.
   1) Provision of information about medical institutions and healthcare professionals within each country: Available in South Korea, China, and other countries.
   2) Provision of information about medical institutions and healthcare professionals located in South Korea (targeted at non-resident members and foreign patients).
   3) Function to create posts.
   4) Viewing service for surgery/procedure reviews, ratings, and other content created by other members.
   5) Any other services developed by the Company or provided to members through partnerships with other companies.

2. Service use becomes available immediately after the Company approves the use of the service for its members.

3. The service is available 24 hours a day, 7 days a week (00:00-24:00) except in cases of company operational or technical impossibilities. However, in cases such as scheduled maintenance, the Company may divide the service into specific ranges and set separate usage times.

4. The Company may use information about members' service usage patterns collected during service operation to improve services and introduce new features and services.

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Article 14 : Suspension of Service Provision

1. The Company may suspend or discontinue all or part of the service without prior notice to members in the following cases:
   1) When performing maintenance, replacement, or updates on computer or information and communication facilities.
   2) When a failure or communication disruption occurs in computer or information and communication facilities.
   3) When it is difficult to provide the service due to natural disasters such as earthquakes, lightning, floods, or power outages, or due to force majeure events such as riots or war.
   4) When the telecommunications service provider specified in the Telecommunications Business Act ceases to provide telecommunications services.
   5) When there is a service disruption or excessive demand on service facilities affecting service usage.
   6) When the Company deems it inappropriate to continue service provision due to other significant reasons.

2. The Company may change or discontinue all or part of the service for operational or technical reasons, including difficulties in providing smooth service due to a decrease in members or deteriorating profitability, the need to transition to next-generation services due to technological advancements, or changes in the Company’s policies related to service provision.

3. In the case of changes or discontinuation of service content, usage methods, or usage hours, or if the service becomes unavailable due to reasons such as business transition, abandonment, or merger of companies, the Company will provide notice of the changes or discontinuation, including the content, reasons, and dates, at least 30 days in advance through the Company’s website or the “Notice” screen within the service.

4. To the extent permitted by the relevant laws of each country where the service is provided, the Company is not liable for any damages incurred by members due to temporary suspension or inability to provide the service for the reasons specified in Paragraph 2 of this Chapter, except in cases of intentional misconduct or gross negligence by the Company.

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Article 15 : Member Obligations

1. Members must comply with relevant laws, the provisions of these Terms, any additional terms, operational policies, notices on the service, and any matters communicated by the Company. Members must not engage in activities that disrupt the Company’s operations.

2. Members may not transfer, donate, or use their service rights or status under the service agreement as collateral.

3. Members must not engage in the following actions related to the use of the service. The Company may also provide guidance on harmful or additional prohibited actions through sub-policies or guidelines, and members agree to comply with the obligations set forth in the Terms, operational policies, and guidelines, which may be subject to change.
   1) Providing false information or transmitting false details during service application, verification, or usage.
   2) Illegally using another member’s ID or password to access the service or obtain information.
   3) Using another person’s payment information, such as account numbers or credit card numbers, without authorization to access the Company’s paid services.
   4) Posting content that disrupts the Company’s business without just cause.
   5) Altering information posted by the Company.
   6) Transmitting or posting information (such as computer programs) other than the information specified by the Company, or information prohibited from transmission or posting by relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection.
   7) Infringing on the copyrights or other intellectual property rights of the Company or third parties, or disclosing trade secrets or confidential information.
   8) Damaging the reputation of the Company or other third parties or interfering with their business.
   9) Posting or sending messages containing (i) racial, sexual, incitement, defamation, hate, harassment, threats, insults, irreverence, obscenity, vulgar, or sexually explicit content; (ii) fraudulent or misleading content; (iii) invasion of privacy or publicity rights; or (iv) violent messages, images, voices, or other content contrary to public order and morals.
   10) Exploiting, soliciting, or causing harm to minors.
   11) Promoting or glorifying violence, self-harm, suicide, anorexia, bulimia, or other harmful practices.
   12) Providing direct or indirect benefits to anti-social forces in relation to the service.
   13) Copying content within the service, including but not limited to photographs, for commercial or non-commercial purposes without prior consent from the Company, or providing, publishing, or using such content.
   14) Engaging in commercial activities such as sales, advertising, solicitation, or other profit-seeking activities without the Company’s approval, or sending spam to other members or directing them to other sites.
   15) Impersonating or falsely representing Company employees or service managers, or using someone else’s identity to post content or send messages.
   16) Providing or being perceived to provide medical advice, prescriptions, diagnoses, or treatment recommendations.
   17) Impersonating or pretending to be a medical service provider.
   18) Creating or posting abusive content as defined in Chapter 23 of these Terms.
   19) Soliciting for religious activities or religious organizations.
   20) Using packet capture programs or similar tools to access the Company’s website, app, or server, or using source code and command lines obtained through such programs to access the Company’s website, app, or server.
   21) Accessing the Company’s website, app, or server, or monitoring, copying, collecting, or using content or information through automated means such as bots, crawlers, spiders, scrapers, or macros, or manual processes without explicit prior written consent from the Company.
   22) Posting computer viruses, spyware, malware, or other harmful computer code, files, or programs, or links to sites or files containing such content that cause malfunctions or destruction of service facilities or information.
   23) Modifying, decoding, reverse engineering, decompiling, disassembling, or otherwise processing the Company’s software or hardware to replicate, dismantle, or imitate the service, or using source code (including URLs) and command lines obtained through such actions to access the Company’s website, app, or server.
   24) Using methods other than normal use, such as automated access programs, to overload the Company’s server and disrupt normal service.
   25) Violating the robot exclusion header rules or bypassing or evading other measures adopted to prevent or restrict access to the Company’s website, app, or server (e.g., continuously changing IP addresses, bypassing Captcha through external solutions) to access the Company’s website, app, or server.
   26) Using, reproducing, displaying, mirroring, framing, or deep-linking the Company’s website, app, service, content, branding, or page layout or design without the Company’s explicit prior written approval.
   27) Attempting unauthorized access to the Company’s website, app, server, other related websites, accounts, computer systems, or networks through hacking, password mining, or other means, and accessing such systems through these actions.
   28) Accessing the Company’s website, app, or server for commercial or competitive purposes, to determine the Company’s business status, for illegal or improper purposes, or for purposes prohibited by these Terms.
   29) Collecting, storing, or disclosing other members’ personal information without consent.
   30) Violating applicable laws, regulations, or company regulations in each country, state, or federal jurisdiction. Members residing outside of South Korea are responsible for complying with local laws.
   31) Using the service in a manner or for purposes that harm or endanger the Company, its affiliates, partners, or other members.

4. If a member engages in any of the prohibited actions listed in this Chapter, the Company may take measures such as modifying, deleting, or temporarily hiding posts, restricting service use, or terminating the Terms immediately. Members are deemed to agree to these measures.

5. Except as officially recognized by the Company, members are not permitted to engage in sales activities through the service. Specifically, this includes hacking, profit from advertisements, commercial activities on adult sites, or illegal distribution of shareware. The Company is not responsible for any consequences, losses, or legal actions resulting from such activities, and members are liable for indemnifying the Company for any damages related to these actions.

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Article 16 : Service Usage Restrictions

1. The Company may impose restrictions on a member’s use of the service or terminate the service agreement through warnings, temporary suspension, or permanent suspension in the following cases. However, if it is confirmed that the member is in violation of the reasons specified in Article 6, Paragraph 1, or has engaged in or incited illegal activities related to the service, the Company may immediately impose a permanent suspension or terminate the service agreement.

   1. If a member intentionally or through gross negligence disrupts the normal operation of the Company’s services.

   2. If a member violates these Terms, sub-policies, or obligations under relevant laws of each country.

   3. If the Company determines that continuing the service is inappropriate due to other significant reasons.

2. If the Company restricts the use of the service or terminates the service agreement under this Article, the Company will notify the member in accordance with Article 9.

3. Members may file an appeal regarding the service suspension or other usage restrictions in accordance with the procedure established by the Company, and if the appeal is deemed valid, the Company will immediately restore the service.

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Article 17 : Points

1. Points are granted to members according to the Company’s policies, and the criteria for earning points, methods of use, expiration dates, and restrictions are separately notified or announced through relevant operational policies and guidelines. Points currently apply only in South Korea, China, and other countries where the service is provided. If there are changes to the countries where points are provided, members will be notified through the amendment procedure of these Terms.

2. Points that are not used within the validity period or are subject to automatic expiration due to membership withdrawal or loss of qualification will be automatically forfeited. Points that are forfeited due to withdrawal or loss of qualification cannot be recovered even if the member re-registers.

3. Except as specifically approved by the Company, points cannot be canceled once used.

4. In relation to the use of points, members must comply with the following obligations. If a member violates this Article, the Company may forfeit the points granted to the member and take measures according to Article 16 of these Terms.
   1) Points cannot be transferred to a third party unless explicitly stated by the Company.
   2) Members cannot share or allow third parties to use points, nor can they be converted into cash.
   3) Members must not counterfeit, duplicate, or engage in inappropriate actions to acquire or use points. If it is confirmed that points were acquired or used through methods not approved by the Company, the Company may cancel any reservations made with the points or suspend or terminate the member’s qualification.

5. The Company’s policies related to points may change from time to time. If the changes are unfavorable to members, they will be announced or notified in accordance with the provisions of Article 3, and continued use of the service will be considered as acceptance of the changes.

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Article 18 : Legal Responsibilities of the Company and Participating Institutions

1. Information regarding individual service guidance, medical services provided by participating institutions, reservation precautions, and cancellation/refund policies are provided through individual service guides and introductions.

2. Members must thoroughly understand the guidance and introductions mentioned above before using the services. The Company is not a party to transactions involving telecommunication sales and may not be responsible for the separate policies or cancellation/refund policies operated by participating institutions. Members are responsible for checking the details of services or reservations. The Company is not liable for any damage resulting from the member's failure to properly understand these details.

3. If a member experiences adverse effects from medical services received from a participating institution, the participating institution is responsible for any civil or criminal liabilities related to those effects.

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Article 19 : Warranties and Representations

1. The Company provides any content available through the service on an "as-is" and "with all faults" basis, and "as available." The Company disclaims all types of explicit and implicit warranties related to the service. To the extent permitted by law and without limiting the foregoing, the Company disclaims all explicit and implicit warranties including, but not limited to, warranties of merchantability, fitness for a particular purpose, diligent effort, and non-infringement.

2. The Company takes reasonable physical, technical, and managerial measures to protect the service but does not warrant or guarantee that the service or electronic communications from the Company will be uninterrupted, error-free, or free of viruses or other harmful components or defects.

3. The Company expressly disclaims all responsibility related to any separate agreements that members may enter into with participating institutions or other third parties, and members are solely responsible for any claims arising in connection with such agreements.

4. The Company does not warrant or guarantee that the service or content provided by Medibook will assist members in finding suitable medical professionals or institutions, and members understand and agree that all risks associated with using the service are solely their own responsibility.

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Article 20 : Disclaimer

1. Due to the nature of free services, the Company will not provide separate compensation to members if all or part of the service is terminated under this provision, unless specifically required by relevant laws.

2. The Company will not be liable for any damages incurred by members if it is unable to provide services due to the following reasons:
   1) Natural disasters or other force majeure events.
   2) Intentional interference with the service by a third party.
   3) Service disruptions caused by the member's fault.
   4) Other reasons not attributable to the Company's intentional misconduct or gross negligence.

3. The Company does not guarantee the reliability, accuracy, or validity of the information, materials, or facts posted on the service, whether provided by participating institutions or created by members. The Company will not be liable for damages incurred by members arising from these issues, except in cases of intentional misconduct by the Company.

4. Any content (including text, graphics, images, or other materials) posted by members or participating institutions on the service is provided solely for informational purposes and does not constitute medical advice or a definitive medical opinion. All communications between members and medical institutions on the service (including responses to questions posted on the service) are for general informational purposes. The Company does not intend to form or facilitate a relationship between specific medical institutions and patients. Members are responsible for assessing the reliability of all information or content on the service and should seek professional medical advice for any health-related questions.

5. To the extent permitted by relevant laws in each country where the service is provided, the Company is not liable for any loss of expected profits or other benefits due to the use of the service, nor does it have any obligation to intervene in disputes arising between members or between members and third parties through the service, nor is it responsible for any resulting damages.

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Article 21 : Copyright Ownership and Usage Restrictions

1. Members must not reproduce, transmit, publish, distribute, broadcast, or otherwise use information obtained from the Company and participating institutions for commercial purposes without prior consent from the Company and participating institutions.

2. If the Company uses the copyrights attributed to a member under the terms and conditions, it will notify the member of the usage details upon request.

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Article 22 : Copyright of Posts

1. Copyright of Post Information
   1) If any harm or other issues arise due to posts created by members, the member is responsible for such issues, and the Company is not liable.
   2) Rights and responsibilities related to posts belong to the member, and the Company is not liable for any civil or criminal responsibility arising from the member's posts infringing on others' copyrights. If the Company receives claims or objections from others regarding copyright or program copyright infringements caused by a member, the member must make efforts to indemnify the Company. If the Company is not indemnified, the Company may seek reimbursement from the member for all related costs.
   3) Submitting or posting content through the service grants the Company a license to use the content (including the right to create and use derivative works for advertising purposes).
   4) The Company may reproduce, transmit, display, and distribute posts within the service or in connection with the service, and may modify, omit, or edit the posts in the process.
   5) For promotional, partnership, and other related activities, the Company may provide posts to media, communications partners, or other service partners, and such posts may be used in news reports, broadcasts, etc. The content of the posts may be modified, omitted, or changed during this process.
   6) The Company complies with copyright laws, and members can delete, exclude from search results, or make posts private at any time through the service’s features.

2. Handling of Copyright Infringement of Posts
   1) If it is clear that copyright or other intellectual property rights have been infringed, the post will be removed without prior notice.
   2) If a third party claims infringement of copyright or other intellectual property rights, the post may be temporarily hidden until the dispute between the parties (the member and the third party) is clarified.

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Article 23 : Management of Posts

1. If a member’s post contains content that violates the Information and Communication Network Act, Copyright Act, or other relevant laws, the rights holder may request temporary hiding or deletion of the post in accordance with the procedures specified by these laws. The Company must take action in accordance with these laws.

2. Even in the absence of a rights holder's request, if there are grounds to recognize a rights infringement or if the post violates company policies or relevant laws, the Company may take temporary hiding measures or other actions in accordance with relevant laws.

3. Protection of Post Information
   1) The Company will generally not delete or modify post information that is not illegal, does not violate operating principles, and does not fall under the criteria for post modification requests.
   2) The Company does not verify the accuracy of post content. However, if a post is subject to deletion or modification requests, the Company may verify the accuracy if necessary.
   3) The Company recognizes the importance of post information and strives to ensure that it can be a useful resource for members in choosing necessary treatments or surgeries.

4. Detailed procedures under this provision will follow the deletion and modification service rules set by the Company within the scope of the Information and Communication Network Act and the Copyright Act.​

       1) Deletion and Modification Request Criteria

       The Company aims for posts to be useful when considering treatments or surgeries and to provide a space for members to freely exchange opinions. Therefore, posts that meet the following criteria may be subject to deletion or modification requests.      

              a. Posts lacking sufficient information or being overly brief.

              b. Posts with advertising, spamming, duplication, excessive repetition, or confusing typos.

              c. Posts containing offensive, explicit, or pornographic language.

              d. Posts that do not match the nature of the category.

              e. Posts about treatments or surgeries not actually experienced.

              f. Posts about medical services other than the relevant ones.

              g. Posts with inappropriate photos.

              h. Posts containing personal information (such as contact details, email, etc.​​

              i. Posts that imply transactions.

              j. Posts that may defame, infringe copyrights, or involve plagiarism.

              k. Other inappropriate posts as defined by company policies.​​

2) Abusive Posts 

 

Posts meeting any of the following criteria will be considered abusive and will be deleted immediately:

              a. Posts created using false accounts.

              b. Posts repeatedly posted with the same or similar content.

              c. Posts made for advertising or promotional purposes.

              d. Reviews written by institutions or other parties, not by users.

              e. Artificial reviews written for product promotion or sales.

              f. Reviews or comments written in exchange for monetary compensation, additional medical services, coupons, or any form of benefit from participating institutions, advertisers, or other third parties. In some countries, even if no benefit is received, writing reviews or comments requested by medical institutions, medical professionals, advertisers, or third parties that favor specific entities is prohibited.

              g. Posts aimed at disparaging other companies, services, or brands.

              Other posts defined by company policies.

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Article 24 : Company's Intellectual Property Rights

1. The Company grants members a limited, personal, revocable, non-transferable, non-exclusive license to use the service.

2. Except for members' posts, the Company owns all text, images, videos, visual interfaces, interactive features, graphics, designs, edits, computer code, products, software, and other elements and components ("Medibook Content") within the service.

3. The Company owns worldwide copyright, trademark, patent, service marks, trade names, and other intellectual property rights related to the Medibook Content and services, protected by copyright, trademark, patent, and other applicable intellectual property laws.

4. Members may not modify, reproduce, republish, compile, download, transmit, distribute, rent, lease, loan, sell, transfer, license, re-license, reverse engineer, decompile, publicly display, or create derivative works of the Medibook Content. Except for the rights granted in Section 1 of this chapter, the Company does not grant any explicit or implied rights to the service or Medibook Content beyond what is provided. All rights to the service and Medibook Content are reserved by the Company.

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Article 25 : Compensation for Damages

1. If a member causes damage to the Company by violating the terms of this Agreement, the member must compensate the Company for the damage incurred.

2. If, due to illegal activities or violations of this Agreement by a member, the Company receives claims or lawsuits for damages from third parties other than the member, the member must indemnify the Company at their own expense. If the Company is not indemnified, the member must compensate the Company for the damage incurred. However, the Company will be liable for damages arising from its own willful misconduct or gross negligence in accordance with applicable laws such as the Civil Act.

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Article 26 : Scope of Service by Country

1. The scope of services provided may vary by country due to compliance with local laws, technical reasons, or other circumstances.

2. In order to comply with local laws and administrative measures or in the event of force majeure such as war or civil unrest, the Company may terminate the provision of some or all services in certain countries without prior notice.

3. Special Provision for Japanese Members: Notwithstanding Sections 14.4 and 20.5 of this Agreement, if the Company is found liable for damages to a Japanese member due to its negligence (excluding willful misconduct or gross negligence) under the Japanese Consumer Contract Act, the liability for damages will be limited to the amount paid by the member to the Company within one month of the occurrence of the damage.

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Article 27 : Miscellaneous

1. This Agreement constitutes the complete agreement between the Company and the member concerning the use of the service and supersedes any prior agreements between the Company and the member regarding the use of the service. The Company’s failure to exercise or enforce any rights or provisions of this Agreement or previous versions of this Agreement does not constitute a waiver of such rights or provisions.

2. If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions of this Agreement shall continue to be in full force and effect. Any provision found to be illegal, invalid, or unenforceable for any reason shall be deemed severable from this Agreement and shall not affect the validity or enforceability of the remaining provisions.

3. If the Company needs to transfer its contractual status to a third party due to organizational restructuring such as mergers, demergers, or the transfer of all or part of its business, the Company may do so by notifying members individually in accordance with the terms of this Agreement, and members are deemed to have consented to such transfer.

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Article 28 : Governing Law and Dispute Resolution

1. In the event of a dispute between the Company and the member regarding the use of the service, the Company and the member will diligently seek to resolve the dispute through consultation.

2. To the extent permitted by the relevant laws of each country where the service is provided, the laws of the Republic of Korea shall apply to this Agreement and the legal relationship between the Company and the member.

3. If the dispute is not resolved through the consultation mentioned in Paragraph 1, either party may file a lawsuit in the competent court under the Civil Procedure Act of the Republic of Korea. However, if there are any binding jurisdictional provisions under the laws of the member’s chosen country of nationality, those provisions shall apply.

4. This Agreement is written in Korean. In case of any discrepancies between the translated version of this Agreement and the Korean original, the Korean original shall prevail.

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Supplementary Provisions

1. This Agreement shall be effective from [2024. 00. 00].

2. The previous version of the Agreement can be found at the following link.

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